Customer Care

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Welcome! This Privacy Policy (“Policy”) applies solely to customer information collected and used by Atkins Alarm Systems, Inc. dba Atkins Systems through the website known as atkins-systems.com.

What information do we collect?

In running and maintaining our website we may collect and process the following data about you:

  • Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  • Information provided voluntarily by you. For example, when you register for information or to make a purchase.
  • Information that you provide when you communicate with us by any means.

How do we use the information collected?

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods or services. We will use your information to respond to you, regarding the reason you contacted us. As mentioned, we will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this policy.

How do we use cookies?

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.

What kind of access and control do you have over the information collected?

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via email address or phone number given on our website:

  • See what data we have about you, if any
  • Change/correct any data we have about you
  • Have us delete any data we have about you
  • Express any concern you have about our use of your data 

Is your information secure?

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Privacy Policy Updates and Contact Information

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 770-479-9100 or info@atkins-systems.com.

Merchant Services and Payment Methods

Preferred Payment Methods

Auto Pay - Monthly fees charged first day of the month, preceding service

One Time Payment

As required by contractual agreement

As required by contractual agreement


Refund/Cancellation Policy

Refunds for a transaction must be processed by issuing a credit to the Card on which the original purchase was made. Any purchases made online must be credited to the card, no cash or checks will be used to process the return.

Service Cancellation, will be in accordance with contractual terms and agreement provided at sign-up, notification may be remitted by using one of the following options:

Email: info@atkins-systems.com

FAX: 770-479-9198

Mail: Atkins Systems P.O. Box 777 Holly Springs, GA 30142-0777

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